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Flu Immunisation Campaign 2021

The flu programme this year will be managed slightly differently to previous years.

This year all patients registered with the Practice who are or will be aged 70 or upwards at March 31st 2022 will be immunised in practice. We will shortly be advising of clinic dates for this cohort and the process for making appointments. In addition we will also be immunising those patients classed as clinically extremely vulnerable- previously identified as "shielding" patients.

For all other patients in eligible groups , these patients will be immunised via a central immunisation centre and will be contacted directly by the immunisation centre. Please do not contact the Practice regarding appointments if you are in this cohort.

This year additional cohorts of the population will be prioritised for flu immunisation and they are:

  • all secondary school children
  • Nursery, Primary and Secondary school teachers and support staff
  • Prison population
  • Prison officers and support staff

Practice Update

The level of demand in General Practice is rising significantly and at an unprecedented rate. As a result, we are working very hard to try and meet the needs of all of our patients. Here at Kings, we are aware that the demand on our telephone lines is very high and that consequently there can be significant delays in you, the patient, getting through to speak to a member of staff here at the Practice. We do apologise for any delays you may be experiencing.

At this time we ask that you consider the following:

  • Please do not call us before 11.00am in the morning unless you have an urgent medical issue
  • Please do not telephone the surgery before 11.00am in the morning if you are seeking a repeat prescription. If you have access to the internet please follow the link on the "Online Services" tab on our website and sign up to ordering your prescriptions online. This is a simple and much more flexible process for you the patient.
  • All test results will be available by telephone after 2.00pm. Please do not call before then as we will be trying to deal with medical emergencies up until this time.

Finally, we recognise the impact the Pandemic has had on the service we are able to offer our patients both physically and mentally. Our team is no different and they too are affected in exactly the same way. They are human beings with feelings, issues and concerns just like you. We would therefore ask that you show patience and kindness when our team tries to help you.

Thank you.

August 13th 2021

NHS APP

We are aware that some confusion may be arising as a result of the following app which is for use in England only and does not apply in the rest of the UK.

The app address is https://digital.nhs.uk/services/nhs-app and is connected to all English GP Practices only.

Please do not access it to complete any paperwork or access services from any Scottish Practice. Your requests will be invalid and will not be acted upon.

PROOF OF COVID VACCINATION REQUESTS

Please do not contact the surgery for this information:

People will be able access their Covid-19 Vaccine Status online, by logging on to www.nhsinform.scot/covid19status.

People who have lost or forgotten their username or password will be able to create new ones by selecting 'forgot username' or 'forgot password' options. A Freephone Covid Status Helpline will allow people to get the record posted to them.  The number is 0808 196 8565

NEW CAREER START GP DR CHARLOTTE WRIGHT

We are delighted to welcome Dr Charlotte Wright to the team here at Kings Practice. Charlotte is a Career Start GP and is with us for an initial period of two years. Charlotte will normally be available on a Wednesday and Thursday. We wish Charlotte every success in her time here at the Practice.

COVID-19 Vaccines

IT'S TIME TO ROLL YOUR SLEEVE UP TO RECEIVE YOUR COVID-19 VACCINE 

If you have not been contacted regarding an appointment for a COVID vaccine appointment and the cohort has now passed patients can contact the following telephone number 01382 632991 or e-mail the following address - Tay.c19vaxlocalenquiries@nhs.scot to arrange an appointment at a central location.

For those patients who may be concerned about potential allergic reaction following receiving the COVID vaccine a useful information source is available here

 

We are now on Facebook


Practice Update

GP surgeries are currently working very differently to how we used to but we are still very much in operation. You can now book a routine appointment to speak with a GP – this will be by telephone. The GP will triage your health issue and will then determine next steps in your care.In the first instance we would advise:

 

You can attend any pharmacy, without appointment or registration and seek advice and sometimes treatment for a wide variety of conditions, including:

 

Acne                                            Diarrhoea                            Haemorrhoids (piles)

Allergies                                       Earache                               Impetigo

Athlete’s foot                                Eczema                               Indigestion

Backache                                      Headache                            Mouth ulcers

Blocked or runny nose                   Hay fever                             Pain      

Cold sores                                    Head lice                              Period pain        

Constipation                                 Sore throat                         Threadworms

Cough                                          Thrush                               Verrucas

Cystitis (in women)                        Warts

 

Follow the link below for more information

https://www.cps.scot/media/3576/nhs-pharmacy-first-scotland-poster-july-update.pdf

 

  •           Remember other health professionals who may be better suited to helping with certain conditions – optician/optometrist for anything eye related; dentist for mouth/tooth issues; physiotherapist for musculoskeletal problems e.g. back/knee pain (can arrange NHS physio appointment via health centre reception)

 

  •           If you have a health concern about which you wish to speak with a GP please contact Reception to arrange an appointment date/time. The doctors will aim to call you at a pre-arranged time, give or take a short time frame. Sometimes urgent matters arise that mean there can be delays but we try to avoid this where possible

Covid Vaccine Trials

 If you wish to register you interest in participating in potential covid vaccine trial in Tayside -please follow the link below to do so:

         https://www.nhs.uk/sign-up-to-be-contacted-for-research

 Prescription Collection and Fit Notes

We continue to restrict access to the health centre and there is now no direct access to the health centre for patients of Kings or Victoria Practice. All prescriptions for collection will be sent automatically to a pharmacy of your choice. Please let us know which pharmacy suits you for collection. All fit notes will either be e-mailed or posted out. Please ensure we have an up to date contact e-mail address for you.There is now no facility to collect from the health centre. These steps have been implemented to minimise the footfall into the health centre to protect both our patients and our staff.

We are receiving an increasing number of requests for fit notes. As advised recently by First Minister Nicola Sturgeon, GP practices will not provide fit notes in relation to patients who are self isolating. Instead this information can be obtained by clicking on the link below or by visiting NHS Inform.

Isolation Fit note

 

For the latest public information on Coronavirus click on the link below.

https://www.nhsinform.scot/

Face Coverings

Following the introduction of the mandatory wearing of face masks/ coverings when using public transport please click here for the current Scottish Government guidance.

Telephone call recording

Telephone call recording is in use in this Practice.

Incoming calls to, and some outgoing calls from the Practice will be recorded for training and monitoring purposes.

Should you wish to discuss this further please ask to speak to our Practice Manager.

Ear syringing

At the present time we do not offer routine appointments for ear syringing. If you need to access this service you should contact the practice and request a telephone appointment to speak with a GP. After this initial consultation the GP will then advise you of next steps.

We are providing patients with an information leaflet which advises how self care of ear wax can be undertaken. This leaflet is available from the surgery or by clicking here.Ear Wax self care leaflet

Changed Your Contact Details?

If you have changed your telephone or mobile number, please inform us as soon as possible. This can be done using the online form.

Self Check-in System

To avoid queuing at Reception please use our self check-in screen

 

 

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